FAQ

Frequently Asked Questions

Find answers to common questions in our FAQ section.

Body Waxing

How long does the hair need to be for waxing?

Please do not shave! No trimming too! Hair must be at least 1cm long to have a clean and smooth wax. Hair that is shorter is not long enough for the wax to “get stuck” and be pulled out, leaving bits of hair which can be a little messy.

Does it hurt?

Yes and No. Everyone’s pain tolerance is different  so there’s no solid way to describe and rate the pain level.

Can I do something to make waxing less painful?

Yes. Allow your hair to grow a little longer and remember to STAY ON SCHEDULE with your appointments, every 5 – 6 weeks will be great. This will hugely help to reduce the pain.

Shaving or Waxing?

Definitely waxing! Shaving is just cutting your hair at surface level, plus overtime shaving causes ingrown hairs, razor burns, discolouration and itchy hair growth etc.

Waxing is different! Not only will your hair start to grow within 2 weeks, you will not experience getting stubbles and probably have to shave again within a couple of days. Hair grows back finer and softer which won’t feel itchy and uncomfortable.

What causes ingrown hair?

Many many reasons. Tight clothing, sweat and bacteria getting into the hair follicles, friction, dead skin, dry skin, no proper aftercare etc.

Any precautions I should take after the treatment?

Yes. No suntanning, swimming, going to the gym or any physical exercise that causes you to perspire. Do not rub or scrub the treated areas, apply aloe vera gel if skin feels itchy. The pain should subside within the next couple of days.

Can my friend come in the room with me?

Absolutely not! Our therapist need to direct their full attention on you, making sure that you feel comfortable and getting the job done properly. Having a 3rd party in the room will also make our therapist feel uneasy and seems not professional. Privacy and showing respect is key.

KPL Hair Reduction

What is KPL?

KPL is Krypton Pulsed Light (KPL) hair reduction uses intense light energy to eliminate hair follicle without harming surrounding tissues, resulting in long-lasting hairlessness with finer regrowth. FDA-approved technology from Japan.

Do I need to shave before coming for treatment?

No. We will shave for you as the treatment comes with it. By shaving we will not be able to know your hair growth on your next session. Normally we will recommend clients to wax first then KPL, the results will be longer-lasting and less painful.

What happens during the treatment?

We begin by shaving your hair, then a cool gel is spread over the treatment area. The KPL handpiece is then applied to the skin and pulses of light will emit from it to weaken and kill the hair follicles. The gel will then be removed, hair will start to slowly drop within the next 2 weeks.

The treatment targets melanin or darker hair types. Fair coloured hair contains less melanin and is harder to treat, so does white/grey hair as they do not contain melanin.

Any precautions I should take after the treatment?

Yes. No suntanning please. Do not rub or scrub the treated areas, apply aloe vera gel if skin feels itchy. The pain should subside within the next couple of days.

Is this treatment suitable for darker skin types?

No. This treatment might burn the skin.

How many treatments will I need?

This varies from person to person, and the treatment area. For most people an average of 10 – 12 sessions are required to reduce the hair of up to 90%. Various factors come into play such as hormone levels, hair follicle size and hair cycles.

How often do I need to come?

Best to come every 4 weeks to effectively see the results. Once your hair is greatly reduced, we can extend to maybe once every 2-3 months.

Any side effects?

Most clients might experience mild redness and tenderness in the treated area shortly after treatment. Usually subsides within a day. For those with more sensitive skin, the redness may last longer but will still be mild and temporary.

Facial

Why even need a facial?

Having regular monthly facials help your skin to be at the pink of its health. Not only can facials reduce stress and anxiety, it also can promote and improve blood circulation to the face and other benefits as well.

Any down time?

We have various types of facials that includes with and without extractions. There is now down time for non-extractions, for extractions yes about 1 week or so.

After-care Products

Is there any after-care products?

Yes we do.
1. After Wax Soothing Tea Tree Lotion : Vegan free and animal cruelty free, this all-natural non-greasy lotion aids in nourishing the skin, resulting in a smooth appearance. Helps to reduce redness and soothes the skin. Use twice a day for best results.

  1. Bump eRaiser – Triple Action Lotion: Helps in preventing and reduce ingrown hairs/bumps, retard hair growth, hair becomes thinner and finer after regular use. Use twice a day for 2 weeks for best results.
  2. Pink Collagen – Multi Tone Up Cream. A vegan 72hr whitening solution for dull underarms, pigmented elbows, sensitive Y-zone and neck & body. Provides an immediate and natural tone-up effect. Use twice a day daily for best results.

Check in-store for more details.

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